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Wishing everyone good luck on their weight loss journey! Reading your story has given me some inspiration. My goal is around and I plan to leave nothing to chance and will stay the course until I reach it. Fresh or Shelf Food While on the Nutrisystem program I received the shelf stable foods and the fresh frozen foods too. Next I would have my lunch in a few hours. Its most extensive plan offers over I am able to keep the weight off by monitoring my caloric intake as well as continuing to do my daily workouts.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help.
We are happy to hear that you feel like you understand the program better after speaking with one of our counselors.
Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.
Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok.
This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me.
I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews.
BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program.
Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate.
Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent.
Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived.
The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order.
I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence.
It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week.
Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left.
Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment.
Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.
It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.
We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!!
Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months.
First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.
How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you.
We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions.
See three emails I've previously sent. I am pleased with the amount of flexibility that Nutrisytem provides. I like to eat a variety of foods and with Nutrisystem I am able to do that and still lose the weight. I am an all or nothing person so I was all in with this program and it provided me with the results that kept me motivated to stick with it until I reached my goal and even beyond into maintenance. From Size 24 to Size 4 — Is Nutrisystem worth the money? I started out wearing a size 24 and now I have shorts as small as a 4.
Nutrisystem is worth it. Each week when I stepped on that scale and noted another loss in weight I felt proud. Having success is very motivational. I did hit some bumps in the road. Sometimes life throws us curve balls. So no matter what happened in my life or at work, I just kept on keeping on. I like the structure that Nutrisystem provides. I like eating on schedule. I like knowing what I am going to eat and when I am going to eat it. Nutrisystem is perfect for me. I have to admit that I was skeptical at first.
I thought it sounded too good to be true. Nutrisystem commercials seem like the program would be very simple and easy to follow. I never understood how someone with so much weight to lose like I had could eat the same things as someone with just a few pounds to lose.
It seemed to me that we would need different programs but with Nutrisystem we can both use the same program and still be successful. Cutting back on eating out and choosing Nutrisystem instead saved me money. As other Nutrisystem reviews attest, you have to follow the plan. You have to exercise. You have to drink your water. You have to avoid alcohol. You have to eat your fruits and veggies. You have to put in the work and you will see the Nutrisystem results.
Calories in versus calories burned. I like the whole idea of Nutrisystem because with the plan you are still eating regular foods. You are given the tools you need to succeed and transition back into eating regular foods again once you have reached your goal. The first few months I had to log what I ate each day. I also logged the amount of exercise that I did.
Now I am able to do the logging in my head. I eat more now than I did when I was actively trying to lose weight but I still monitor my weight and if I see it going up I just go back to doing what I did to lose the weight and keep it down where it needs to be.
Weight is going to be a lifelong battle for me. I am always going to have to exercise and watch what I eat but now I know how to do it. I know that if I do find myself gaining weight I can lose it again. I am going to be very attentive to my body and keep watching myself to try and never be overweight again. I fluctuate between and pounds lost now. I went from weighing in at pounds to weighing somewhere around I have been as low as but it seems to stay right around I have been maintaining for nearly a year.
It took me right at a year to reach my goal. I lost pounds a week each week the whole time I was following the plan. I am still amazed at how far I have come. When I fold my clothes I have a hard time believing how small my clothes are now.
I wear a Medium size shirt and in pants. I have some small dresses and shorts. I can wear clothes for nearly any store. I used to be limited in where I could shop, but not anymore.
While I was losing weight my sister also joined Nutrisystem. She lost over 70 pounds and really enjoyed the program as well. She lost her weight a lot quicker than I did. She was inspired to join because she saw me losing weight.
My sister is a little older than me and after having two children she felt as though she would never get the baby weight off. Nutrisystem made it possible for her to get the baby weight off. Nutrisystem provides counselors to help you with your plan. You can call and talk to them when you hit a plateau.
You can also use the forums on the Nutrisystem website to connect with other people using the program. With Nutrisystem you will never feel as though you are doing this on your own. You have a whole support system. They have been around over 40 years and they are here to stay because they really do know what they are doing. Nutrisystem works and they provide a sure fire way to get the weight off and keep it off. Nutrisystem is different than the other programs out there before they make it simple.
You just follow their plan and eat their food along with some additional add-ins that you purchase at the grocery store and watch the weight come flying off.
On Nutrisystem you are eating several times a day. Nutrisystem allows you to eat a dessert each and every day. The desserts are really good too. I love the ice cream sandwiches. They are absolutely my favorite. I also enjoy the cookies. While on the Nutrisystem program I received the shelf stable foods and the fresh frozen foods too. I love the fresh frozen foods but I also enjoy the shelf stable foods. I started Weight Watchers at the end of June and as of now I've lost about 45 pounds.
Most of that I'd lost by December of , and have been in a bit of a plateau, but I also know I haven't been following the plan as well as I should BUT I've maintained and haven't gained anything back during that time either.
It's been the best plan I've found. I love that it teaches you to eat smaller portions and how to prepare healthier meals. Hi - I went from to on Nutrisystem. However, it is kinda pricey. Most of the food is great, but some isn't. Related Questions Need to lose a lot of weight, suggest exercises? Losing A Lot Of Weight..? I'm on Nutrisystem, but I can't stick to it!
How do I lose weight? Answer Questions Hey so, I had bread that has rotted a little bit on the side. My question is, if I toast it which I will , is it safe to eat?